Château St Pierre de Serjac
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Booking Conditions
Reservations Observations
Check in time: 16:00 - 20.00
Check out time: 11:00
The maximum occupancy is limited to 2 adults per room. Cots are provided free of charge for children under 3 years old. There is no capacity for extra beds in the room.
Children cannot be accommodated at the hotel.
Check out time: 11:00
The maximum occupancy is limited to 2 adults per room. Cots are provided free of charge for children under 3 years old. There is no capacity for extra beds in the room.
Children cannot be accommodated at the hotel.
Cancellation Policy:
Cancellation made more than 7 days before arrival: no charge
Cancellation made less than 7 days before arrival: 25 % of reservation value
No Show: 100 % of reservation value
Early departure: 100 % of reservation value
Any changes in the reservation may imply changes in the prices
PLEASE NOTE that for SELF-CATERING PROPERTIES there is another cancellation policy:
In the event of cancellation, payment will be refunded as follows:
- More than 28 days before the date of arrival: no cancellation fee will be charged.
- More than 14 days before the arrival date: 50% of the total amount of the stay will be charged as a cancellation fee.
- Less than 14 days before the arrival date: 100% of the total amount of the stay will be charged as a cancellation fee.
- Package rates are non-refundable.
- In case of early departure no refund will be made.
Please inform the as soon as possible via email at resa@serjac.com if you need to cancel your booking.
Cancellation made less than 7 days before arrival: 25 % of reservation value
No Show: 100 % of reservation value
Early departure: 100 % of reservation value
Any changes in the reservation may imply changes in the prices
PLEASE NOTE that for SELF-CATERING PROPERTIES there is another cancellation policy:
In the event of cancellation, payment will be refunded as follows:
- More than 28 days before the date of arrival: no cancellation fee will be charged.
- More than 14 days before the arrival date: 50% of the total amount of the stay will be charged as a cancellation fee.
- Less than 14 days before the arrival date: 100% of the total amount of the stay will be charged as a cancellation fee.
- Package rates are non-refundable.
- In case of early departure no refund will be made.
Please inform the as soon as possible via email at resa@serjac.com if you need to cancel your booking.
Payment Policy:
The hotel does not accept American Express or Diners
Payment policy for hotel ROOMS:
A deposit will be charged by D&D ResCo at the time of booking:
• 25% of your total stay for room only rate - The balance is payable at check-out.
• 100% of your additional extras for restaurant, housekeeping services, kids club, other activities...
• 100% of your total stay for package rates and special offer (1-night free, promotional code, early bird, Christmas, New Year, experience, escapade, discovery tour etc.).
Rates are inclusive of VAT. Tourist tax is not included.
Hotel room rates include use of the main pool, bikes, barbeque area, tennis courts and boules terrain.
The maximum occupancy is limited to 2 adults per room. Cots are provided free of charge for children under 3 years old.
Payment policy for SELF-CATERING PROPERTIES:
A deposit will be charged by D&D ResCo at the time of booking:
• 25% of your total stay for flexible rates - The balance is due within 28 days of the check-in date.
• 100% of your total stay for non-changeable and non-refundable rates
• 100% of your total stay for package rates and special offer (1-night free, promotional code, early bird, Christmas, New Year, experience, escapade, discovery tour etc.)
• 100% of your additional extras for restaurant, housekeeping services, kids club, other activities.
If a room name includes the add-on “100% prepaid and not-refundable”, it means that with this rate type the total reservation value will be debited upon booking and is not refundable in case of cancellation or modification.
19€ average breakfast price
1,96€ City tax per person per day
Payment policy for hotel ROOMS:
A deposit will be charged by D&D ResCo at the time of booking:
• 25% of your total stay for room only rate - The balance is payable at check-out.
• 100% of your additional extras for restaurant, housekeeping services, kids club, other activities...
• 100% of your total stay for package rates and special offer (1-night free, promotional code, early bird, Christmas, New Year, experience, escapade, discovery tour etc.).
Rates are inclusive of VAT. Tourist tax is not included.
Hotel room rates include use of the main pool, bikes, barbeque area, tennis courts and boules terrain.
The maximum occupancy is limited to 2 adults per room. Cots are provided free of charge for children under 3 years old.
Payment policy for SELF-CATERING PROPERTIES:
A deposit will be charged by D&D ResCo at the time of booking:
• 25% of your total stay for flexible rates - The balance is due within 28 days of the check-in date.
• 100% of your total stay for non-changeable and non-refundable rates
• 100% of your total stay for package rates and special offer (1-night free, promotional code, early bird, Christmas, New Year, experience, escapade, discovery tour etc.)
• 100% of your additional extras for restaurant, housekeeping services, kids club, other activities.
If a room name includes the add-on “100% prepaid and not-refundable”, it means that with this rate type the total reservation value will be debited upon booking and is not refundable in case of cancellation or modification.
19€ average breakfast price
1,96€ City tax per person per day
General Lodging Observations:
Swimming pool: Please also note that the main pool is heated from the 01st of April to the 30th of October and our private pools from the 01st of June to the 30th of September. Access to our spa with heated indoor pool, sauna, jacuzzi and hamman is available with a supplement of 25 Euros for two hours, complimentary with treatments of 50 minutes. Pre-booking highly recommended, for more information please visit our website.
Parking – Free parking facilities available on site, 10 electric chargers are available in the parking lots of the Château at an extra cost. A user guide and the fees are displayed.
Accommodation lease – We manage the properties at Château St Pierre de Serjac on behalf of individual owners. French law requires that upon arrival you sign a lease and agree to leave a security deposit against breakages in the form of a pre-authorization using a credit card. This will be cancelled at check-out.
Breakfast and Spa access are not included in the room prices but available with a supplement as follow:
Restaurant opening hours:
Breakfast: 8-10am
Lunch: from 12am-2pm (last orders at 2pm)
Dinner: from 7-9.30pm (last orders 9.30pm)
The restaurant is open all year.
Use of the spa facilities without treatments : residential guests (half-day): 25€
SPA Opening hours:
High season: 1st May – 30th September:
9am–8pm, 7 days a week.
Low season: 1st October – 30th April:
10am–6pm, 7 days a week.
Parking – Free parking facilities available on site, 10 electric chargers are available in the parking lots of the Château at an extra cost. A user guide and the fees are displayed.
Accommodation lease – We manage the properties at Château St Pierre de Serjac on behalf of individual owners. French law requires that upon arrival you sign a lease and agree to leave a security deposit against breakages in the form of a pre-authorization using a credit card. This will be cancelled at check-out.
Breakfast and Spa access are not included in the room prices but available with a supplement as follow:
Restaurant opening hours:
Breakfast: 8-10am
Lunch: from 12am-2pm (last orders at 2pm)
Dinner: from 7-9.30pm (last orders 9.30pm)
The restaurant is open all year.
Use of the spa facilities without treatments : residential guests (half-day): 25€
SPA Opening hours:
High season: 1st May – 30th September:
9am–8pm, 7 days a week.
Low season: 1st October – 30th April:
10am–6pm, 7 days a week.
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