Check in time: 13:30 - 23:00
Check out time: 11:30

CHILDREN/ EXTRA BEDS:
- Children cannot be accommodated at the hotel (16+)
- There is no capacity for extra beds in the suites.

PETS:
- On request

Crane Hotel Faralda is not a regular hotel. Terms and Conditions and the Manual are therefore necessary. We therefore ask you to take note of the following and we assume that you agree with the content of the Terms & Conditions, including Cancellation Policy and Manual and the Uniforme voorwaarden van deKoninklijke Horeca Nederland before entering of Crane Hotel Faralda. www.khn.nl/stream/uniforme-voorwaarden-horeca-nederlands.pdf

TERMS & CONDITIONS (Including Cancellation Policy and Manual):
These are the Terms and Conditions of Crane Hotel, Faralda Exploitatie BV (hereinafter referred to as Crane Hotel), Chamber of Commerce Amsterdam 58133437 and having its registered offices at NDSMPlein 78, 1033 WB Amsterdam, VAT number NL 85 288 9379 B01, which are applicable to all services of the Crane Hotel and every use of the website www.Crane hotel .com and underlying web pages (hereinafter: “website”).

By using the website, you agree to bind by these Terms and Conditions. The Crane Hotel is entitled to modify these Terms and Conditions at any time without prior notice. It is recommended that you (re)view these Terms and Conditions upon your repeated use of the website.

BOOKING & SERVICES:
You can reserve a suite in the Crane Hotel via the website. All reservations must be guaranteed with a credit card which is valid on the day of arrival. Non-guaranteed reservations are not accepted.
To any booking that is performed through the website, the then applicable rates and conditions shall apply. The Crane Hotel shall at all times be entitled not to accept or perform a booking or to set additional conditions for the acceptance or performance of a booking.
Any personal data the Crane Hotel collects about you will be processed according to the Crane Hotel.

PRIVACY POLICY:
You will make use of the services of the Crane hotel in accordance with the applicable law, these Terms and Conditions, respectability and in accordance with the reasonable instructions of the Crane hotel as published on the website or provided in the hotel. Consequently, you are not allowed to use the services for illicit purposes and effects, in a manner that may be injurious to the rights and/or interests of third parties or that may in any way harm the Crane hotel, to be determined by the Crane hotel. If you act in violation of the foregoing, the Crane hotel reserves the right to refuse any further services to you. You are liable for any and all damages and costs incurred by the Crane hotel as a result of the violation without prior demand or notice of default being required.

Cancellation made more than 30 days before arrival: no charge
Cancellation made less than 29 days before arrival: 100 % of reservation value
No Show: 100 % of reservation value
Early departure: 100 % of reservation value
In case you have chosen a promotional room rate that says “100% prepaid and not refundable”:: Bookings with these rates cannot be cancelled or modified and will not be refunded.
MODIFICATIONS
- Can be made free of charge.

CANCELLATIONS
- All cancellations made after 30 days prior to arrival are non-refundable.
- All cancellations made before 30 days prior to arrival receive a 100% refund.

100 % prepayment at booking per credit card
BOOKING CONDITIONS:
- A booking is final after payment
- All bookings require a credit/debit card guarantee.
- Payment before arrival is required. The property will contact you after you book to provide instructions.
- Please note that key cards to access the property will be given upon arrival. The property will contact you after booking to provide information about accessing the property in case of absence of the owner.

CITY TAX:
- 7% of the room value per day plus an additional €3 per person per night.
If a room name includes the add-on “100% prepaid and not-refundable”, it means that with this rate type the total reservation value will be debited upon booking and is not refundable in case of cancellation or modification.
12,50% City tax per room per day

All guests can book additional exclusive services
- Prosecco Breakfast: EUR 90 per night
- Champagne Breakfast: EUR 100 per night
- Private Canal Tour: per hour EUR 150 and 2 hours EUR 300 (min. 2 hours)
- Spa Pool: EUR 90 per night

CHILDREN/ EXTRA BEDS:
- Children cannot be accommodated at the hotel (16+)
- There is no capacity for extra beds in the suites.


PETS: on request