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El Ladrón de Agua

Granada, Spain
Room / Lodging 1

Reservations Hotline:

* 00351 21 464 74 30
* 0044 207 332 455 (UK)

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and details online, please

Help and Advice

Having problems with your reservation?
Please click here to contact us

It’s not only about booking at the best price

> It’s about helping you find the
   perfect place
> It’s about calling us when you have a
   doubt or a problem
> It’s about being able to talk to someone
   who knows the places
> It’s about helping us search for new
   beautiful places to stay

 

Contact us: info@secretplaces.com

 

+ 351 214 647 430 (P)
+ 44 203 286 464 3 (UK)
+ 34 902 439 310 (E)
+ 49 89 809 109 34 (D)

Booking Conditions

Cancellation Policy:

Cancellation made more than 5 days before arrival: no charge
Cancellation made between 5 and 0 days before arrival: 50 % of reservation value
Cancellation made less than 5 days before arrival: 1 night(s)
No Show: 100 % of reservation value
Early departure: 100 % of reservation value
The cancellation period for all bookings is up to 5 days prior to your arrival (cancellations must be received by the hotel before 18:00 or 6 p.m. local time). Should you wish to cancel your booking within the cancellation period, no charges will apply. You can cancel your booking by calling us or sending us an email. A cancellation confirmation will be sent back to you. If you have any questions regarding the cancellation policy please do not hesitate to contact us.
Cancellations outside the Cancellation Period

On all confirmed bookings cancelled outside the specified cancellation period, there is a cancellation charge equivalent to the total cost of the first night’s booking value. This includes non-arrivals or instances where you cannot provide proof of cancellation (cancellation confirmation or reference number) if requested to do so. Please note that specific packages may incur a cancellation charge of the whole package when cancelled outside the specified cancellation period. Your credit or debit card will be charged a cancellation charge equivalent to the total cost of the first night’s booking value or the complete package value. If your stay is for 3 days or longer, a charge corresponding to 50% of the total value of your booking will be charged.

Payment Policy

15% of prepayment to Secretplaces 21 days prior to the arrival date in Low season and 10% in High season