Encosta do Sobreiro - Serra da Estrela
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Booking Conditions
Reservations Observations
Check in time: 16:00 - 21:30
Check out time: 12:00
Check out time: 12:00
Cancellation Policy:
Cancellation made more than 14 days before arrival: no charge
Cancellation made less than 14 days before arrival: 50 % of reservation value
No Show: 100 % of reservation value
In case you have chosen a promotional room rate that says “100% prepaid and not refundable”:: Bookings with these rates cannot be cancelled or modified and will not be refunded.
Cancellation made less than 14 days before arrival: 50 % of reservation value
No Show: 100 % of reservation value
In case you have chosen a promotional room rate that says “100% prepaid and not refundable”:: Bookings with these rates cannot be cancelled or modified and will not be refunded.
Payment Policy:
30 % prepayment at booking per credit card
If a room name includes the add-on “100% prepaid and not-refundable”, it means that with this rate type the total reservation value will be debited upon booking and is not refundable in case of cancellation or modification.
If a room name includes the add-on “100% prepaid and not-refundable”, it means that with this rate type the total reservation value will be debited upon booking and is not refundable in case of cancellation or modification.
General Lodging Observations:
Terms & Conditions
Arrival & Departure
Check in: Check in time is from 16:00 to 21:00. Should you plan to arrive after 21:00, please inform us in advance, otherwise there may be no staff available to welcome you upon arrival.
Check-Out: Check out is until 12:00. Should you wish to have a late check-out, please let us know one day in advance, otherwise an additional night may be charged in case of late check-out, without prior notice.
Conditions of Accomodation
Maximum Occupancy: Please note the maximum occupancy for each house requires sleeping in bedrooms and sofa beds.
Baby Cribs & Travel Beds: Baby cribs or travel beds are complimentary and subject to availibility, please make a request in advance.
Smoking Policy
Smoking is allowed in outdoor areas specifically prepared with ashtrays for this purpose. Smoking is prohibited, without exception, in any area inside the houses.
Other Correspondence
After making a reservation, you agree to receive a confirmation email and others that may be sent from us , with information about the destination and other details.
Personal Injury & Others
Encosta do Sobreiro can not be held responsible for any physical or material damages suffered to the reservation holder and or his companions within the premises of the property.
Fire Protection
For safety, we have installed a smoke detection system in all accomodations, and have basic fire fighting equippment designated by law.
Confidentiality & Data Collection
By doing a reservation, you agree that all details and personal information given is true. Encosta do Sobreiro is governed by high ethical standards and respects your privacy. The details and personal information received are exclusively used for the purpose of our business and to comply with the legal procedures required. We ensure that no personal data will be provided or transferred to anyone or third parties without the prior consent of the personal data´s holder.
Arrival & Departure
Check in: Check in time is from 16:00 to 21:00. Should you plan to arrive after 21:00, please inform us in advance, otherwise there may be no staff available to welcome you upon arrival.
Check-Out: Check out is until 12:00. Should you wish to have a late check-out, please let us know one day in advance, otherwise an additional night may be charged in case of late check-out, without prior notice.
Conditions of Accomodation
Maximum Occupancy: Please note the maximum occupancy for each house requires sleeping in bedrooms and sofa beds.
Baby Cribs & Travel Beds: Baby cribs or travel beds are complimentary and subject to availibility, please make a request in advance.
Smoking Policy
Smoking is allowed in outdoor areas specifically prepared with ashtrays for this purpose. Smoking is prohibited, without exception, in any area inside the houses.
Other Correspondence
After making a reservation, you agree to receive a confirmation email and others that may be sent from us , with information about the destination and other details.
Personal Injury & Others
Encosta do Sobreiro can not be held responsible for any physical or material damages suffered to the reservation holder and or his companions within the premises of the property.
Fire Protection
For safety, we have installed a smoke detection system in all accomodations, and have basic fire fighting equippment designated by law.
Confidentiality & Data Collection
By doing a reservation, you agree that all details and personal information given is true. Encosta do Sobreiro is governed by high ethical standards and respects your privacy. The details and personal information received are exclusively used for the purpose of our business and to comply with the legal procedures required. We ensure that no personal data will be provided or transferred to anyone or third parties without the prior consent of the personal data´s holder.
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