Reservations Observations

Check in time: 14.00 - 15.00
Check out time: 12:00

Bookings for 4 or more rooms are considered as group booking and special conditions will apply.

Please note: city tax is not included in tax

Cancellation Policy:

Cancellation made more than 3 days before arrival: no charge
Cancellation made less than 3 days before arrival: 100 % of reservation value
Early departure: 100 % of reservation value
In case you have chosen a promotional room rate that says “100% prepaid and not refundable”:: Bookings with these rates cannot be cancelled or modified and will not be refunded.

Payment Policy

No pre-payment required. Credit card number serves as guarantee. You only have to pay at the hotel at check-out or check-in.
Bookings for 4 or more rooms are considered a group booking and special conditions will apply.

Please note: city tax is not included in the tax
If a room name includes the add-on “100% prepaid and not-refundable”, it means that with this rate type the total reservation value will be debited upon booking and is not refundable in case of cancellation or modification.
€ average breakfast price
2,00€ City tax per person per day

General Hotel Observations

Bookings for 4 or more rooms are considered as a group booking and special conditions will apply.

Please note: city tax is not included in the price.

Late check-in(after 11 pm) is available only when previously requested.

To ensure a safe arrival and excellent hospitality, all guests shall receive, via email, the door code which enables them access to the Suite Floor.

There is remote supervision available from 23:00hrs to 07.00hrs - +351 932 200 170 – at Dear Lisbon Bordalo House dlbordalo@dearlisbon.com for any last-minute queries or changes that may be reported to Customer Service.