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Mr My Resort

Florence, Italy
Room / Lodging 1

Reservations Hotline:

* 00351 21 464 74 30
* 0044 207 332 455 (UK)

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Help and Advice

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It’s not only about booking at the best price

> It’s about helping you find the
   perfect place
> It’s about calling us when you have a
   doubt or a problem
> It’s about being able to talk to someone
   who knows the places
> It’s about helping us search for new
   beautiful places to stay

 

Contact us: info@secretplaces.com

 

+ 351 214 647 430 (P)
+ 44 203 286 464 3 (UK)
+ 34 902 439 310 (E)
+ 49 89 809 109 34 (D)

Hotel Booking Conditions

Reservations Observations

-Check-in time: we do not have a 24h service like hotels and it is always necessary to take an appointment in advance of a few days with the property. * If we don’t hear from you, then the check-in time is possible from 10.30am to 2.30pm and 6.30pm-8.00pm, not later. **In case you don’t contact us and we don’t see you at 8pm, your room will be re-selled after this time and you will be charged as a no-show. -Upon request, it is possible to organize check.in after 9pm at an addictional price of euros 70.00. No arrivals are possible after 11pm. -Check-out time is at 10.30am, but in case of early arrival/ late departure you can store the luggages at the B&B.

Cancellation Policy:

-Cancellation policy: notice up to 7 days before arrival date: no charge; cancellation between 6 days and 2 days from arrival date – 50% of the stay will be charged as penalty; cancellation less than 2 days and in case of no show or shortening of the stay after check-in -100% of the stay will be charged as penalty

Payment Policy

-Payment: we ask for your credit card at the arrival in order to pre-authorize the payment which will be validated on your card the evening before the check-out. No online transactions and no charge before your stay. In case of cash payment we offer 5% discount on the total amount due only if you pay in cash at the check-in

General Hotel Observations

All rooms are provided with a courtesy set including electric kettle, tea, coffee, biscuits, jams, included in the price of the room. Guests can choose the breakfast option when they book (or on arrival) and will also receive a ticket which they can use in a nearby bar. They can enjoy a comfortable seated breakfast which includes 1 sweet item, 1 savoury item, a hot drink (coffee, milk, cappuccino, tea etc.), water or fruit juice.