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Panokosmos Holidays

Chania, Greece
* This is an "adults only" hotel
Room / Lodging 1

Reservations Hotline:

* 00351 21 464 74 30
* 0044 207 332 455 (UK)

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Help and Advice

Having problems with your reservation?
Please click here to contact us

It’s not only about booking at the best price

> It’s about helping you find the
   perfect place
> It’s about calling us when you have a
   doubt or a problem
> It’s about being able to talk to someone
   who knows the places
> It’s about helping us search for new
   beautiful places to stay

 

Contact us: info@secretplaces.com

 

+ 351 214 647 430 (P)
+ 44 203 286 464 3 (UK)
+ 34 902 439 310 (E)
+ 49 89 809 109 34 (D)

Booking Conditions

Reservations Observations

We do not accept guests under 18 years old.

Please do not book flights etc until you have confirmation from us that the accommodation is available and booked for you.

We accept credit card payments via Transferwise or by bank transfer in Euros (for sterling please contact us). Transferwise offers cheaper rates than most banks for foreign exchange.

Cancellation Policy:

Cancellation made more than 42 days before arrival: 30 % of reservation value
Cancellation made between 42 and 0 days before arrival: 70 % of reservation value
We must receive this within 7 days of booking, and will readvertise the accommodation if this is unduly delayed. Though we try to be accommodating we reserve the right to cancel the booking in the event that the balance is not paid in a timely fashion.

If you are unable to take up the holiday, we will refund the damage deposit; and a proportion of this balance if we are able to successfully relet the accommodation.

Payment Policy

30 % prepayment at booking
70 % prepayment 42 days before arrival by bank transfer *)
Full payment in advance of guests arrival, and we also need a security deposit.
We accept credit card payments via Transferwise or by bank transfer in Euros (for sterling please contact us).
For meals and drinks consumed during your stay we will prepare a bill for you to pay in cash before your departure.

General Hotel Observations

Please note that we do not accept guests below the age of 18.

We're not big on rules but the ambience of our home is of peace and tranquility. Its a place to relax, reflect and contemplate, or just chill out, and we ask that our guests respect this. Please be considerate, for example, in not slamming doors, and being discrete in the use of your mobile phone, particularly late at night.

We are a strictly no smoking establishment, though you are welcome to smoke outside on the terraces and in the garden, using the ashtrays we provide. We do not allow pets.