Relais & Maison Grand Tour
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Booking Conditions
Reservations Observations
Check in time: 14:00 - 21:00
Check out time: 11:00
- Check-in time slot preferred: from 14.00pm to 9.00pm, but for any case please make an appointment in advance to arrange your check-in (by email/telephone). If you will arrive in Florence later than 6.00 pm kindly contact the property 3-4 days advance at least.
- If we don’t see you or hear from you before 10.00PM, we will have to assume you won't show and you will be charged as a no-show.
- No arrivals are possible after 11PM.
- Your Luggage can be stored at the B&B in case of early check-in or late check-out.
- Check-out: rooms must be available not later than 11.00 am, late check-outs can be requested on occasion
Check out time: 11:00
- Check-in time slot preferred: from 14.00pm to 9.00pm, but for any case please make an appointment in advance to arrange your check-in (by email/telephone). If you will arrive in Florence later than 6.00 pm kindly contact the property 3-4 days advance at least.
- If we don’t see you or hear from you before 10.00PM, we will have to assume you won't show and you will be charged as a no-show.
- No arrivals are possible after 11PM.
- Your Luggage can be stored at the B&B in case of early check-in or late check-out.
- Check-out: rooms must be available not later than 11.00 am, late check-outs can be requested on occasion
Cancellation Policy:
Cancellation made more than 14 days before arrival: 25 % of reservation value
Cancellation made between 3 and 7 days before arrival: 50 % of reservation value
Cancellation made between 1 and 2 days before arrival: 100 % of reservation value
No Show: 100 % of reservation value
Early departure: 100 % of reservation value
In case you have chosen a promotional room rate that says “100% prepaid and not refundable”:: Bookings with these rates cannot be cancelled or modified and will not be refunded.
Any changes in the reservation may imply changes in the prices
Cancellation made between 3 and 7 days before arrival: 50 % of reservation value
Cancellation made between 1 and 2 days before arrival: 100 % of reservation value
No Show: 100 % of reservation value
Early departure: 100 % of reservation value
In case you have chosen a promotional room rate that says “100% prepaid and not refundable”:: Bookings with these rates cannot be cancelled or modified and will not be refunded.
Any changes in the reservation may imply changes in the prices
Payment Policy:
No pre-payment required. Credit card number serves as guarantee. You only have to pay at the hotel at check-out or check-in.
If a room name includes the add-on “100% prepaid and not-refundable”, it means that with this rate type the total reservation value will be debited upon booking and is not refundable in case of cancellation or modification.
8.00€ average breakfast price
5,50€ City tax per person per day
If a room name includes the add-on “100% prepaid and not-refundable”, it means that with this rate type the total reservation value will be debited upon booking and is not refundable in case of cancellation or modification.
8.00€ average breakfast price
5,50€ City tax per person per day
General Lodging Observations:
We are looking to enrich your stay by making you feel like you are at your Home away from Home. The owner lives on site and is available for your needs between 8AM and 8PM (and available via WhatsApp or Phone as well). The B&B is a beautiful collection of Antiques and lovingly cared for rooms that show individuality and have the guest in mind. Ask and you shall receive, if at all possible and reasonable.
Some of our amenities are offered by other vendors, payable to them upon booking of their service.
We wish you a most pleasant stay with us!
Some of our amenities are offered by other vendors, payable to them upon booking of their service.
We wish you a most pleasant stay with us!
why book with secretplaces?
We offer the same price as the accommodation
Free service 7 days a week
We know our accommodations personally